Shipping policy
Thank you for shopping with Curated Printz! Below is everything you need to know about how we handle shipping for our print-on-demand products.
Fulfillment Time
All of our products are made to order. Please allow 2–5 business days for fulfillment before your order is shipped. Processing times may vary depending on product type, order volume, and seasonal demand.
Shipping Time
See item details for estimated arrival times.
Please note that shipping times are estimates and may vary due to factors outside our control, such as carrier delays, customs processing, or holidays.
Shipping Rates
US Flat Rate ONLY.
Shipping costs are calculated at checkout based on your location and the items in your order. Any applicable taxes or customs fees are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Multiple Shipments
Since our products are printed and fulfilled by different partners, your items may arrive in separate packages at different times.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately.
Lost Packages
If your package appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue.
Damaged or Defective Items
If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery with photos of the issue. We will gladly replace or refund the item. Please be aware that the customer is responsible for the shipping fees of the returned items.